FAQS

What are NEOARK’s essentials?

NEOARK may bring you valuable experiences on international trading and product etc.:

A. International Trading: For years NEOARK has been involving in this field in China, very much sophisticated.

Whether you have ever been in international business, NEOARK is always your best choice to work with, you may get much more experience..

B. Product: we keep sharp eyes on quality control ever since choosing material, and strictly comply with the clients' request on production.

How to do business with NEOARK?

All honorable business teams and people are cordially invited to be guests of NEOARK.

Basically you need to send her your product interests and your detailed contact info such as name of company, address, phone & fax numbers also your destination port request etc. then  the offer and a reference shipping freight will be sent to your company in time.

How to handle the importing procedure if I am unfamiliar with international trade?

Don’t worry because NEOARK may recommend your company credible import contact based in your country, it’s so convenient for you to just call them for how to apply importing docs, importing rate and tariffs etc.

What’s NEOARK’s Terms of Payment?

You may choose alternatively between:

A. Irrevocable L/C at sight.

B. Full payment when the order is received (should payment amount beyond $10,000USD, 30% have to be transferred when placing the order and to fullfill the money 7 days prior to the shipment.)

How long the delivery will take?

Depends on situation of orders, NEOARK will ship your order during 40 days after receiving the payment.

What if our needs are not in NEOARK’s brochure, can NEOARK also supply?

Absolutely. NEOARK would be there for your company and feedback you info concern your demand.

What if we have obstacles during working with other Chinese companies, can NEOARK help us?

Yes of course. NEOARK will do the best they can do with all kinds of issues you have.